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Q: Which payment methods do you accept online?
A: At this time, minikittour.com only accepts Visa, Mastercard, and American Express. We do not accept checks, money orders, pay pal, or cash.
All credit card processing is done through an encrypted session between your browser and the server. The technical term for this is SSL, or Secure Sockets Layer, which is an Internet standard security protocol.
With SSL, no one can see your credit card information from your session over the Internet. These forms are only sent from secure areas of our site.
Credit card information is also stored in a secure area of the site, and is not kept on the web server. Access to this information is restricted to customers only. Customer Service Representatives will normally only see part of a credit card number displayed when accessing customer information. They will not see an entire credit card number.
Q: How can I send mini kittour® as a gift?
A: We do not provide gift wrapping services at this time. However, all orders are nicely presented and will indeed make a nice gift. If you’d like to send a special message, please email your request or call customer service.
Q: Can I still purchase an item that is out of stock?
A: Unavailable products cannot be purchased until that |
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item is restocked.
Q: Will I receive an order acknowledgement via email?
A: After you've placed an order, we'll immediately send you an email with an Order Number. Use this Order Number if you have questions about your order.
Click Here for Shipping Information and Rates
Back Orders/Out of Stock
If some of the items in your order are temporarily Out of Stock, we will ship the available items only and notify you of any products that cannot be fulfilled. Currently, we do not offer "Back Orders" for products that are not available at the time your order is placed. If you have any questions, please call at 1.877.MKT.KITS (658.5487) or email customerservice@minikittour.com. Our Customer Service Department will return calls twice daily.
Q: What is the TSA bottle size requirement for carry on liquids?
A: 3-1-1 for carry-ons = 3.4 ounce bottle or less (by volume) ; 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. One-quart bag per person limits the total liquid volume each traveler can bring. 3.4 oz. container size is a security measure. The for more information, please visit this link: http://www.tsa.gov/311/index.shtm
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